FAQs • Summit County, CO • CivicEngage

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I lost something on the bus.: Please call us to arrange for pickup of any lost items during our business hours: 8 a.m. to 6 p.m. Unfortunately, we are not able to radio the bus you were on to ask about your item. Our radios are monitored by state agencies, and we work to keep radio traffic to a minimum. Some of the buses return to the Summit Stage garage at 7 p.m., while others do not arrive until about 2 a.m.

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Transit FAQ's

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1. Why is the bus late?: Summit Stage buses operate on a fixed schedule to make it easier to remember departure times. Traffic, weather and construction can impact schedules. Within five minutes of the stated time is considered "on time." Coming soon: an app that will tell you where the bus is.

2. Are there ski racks?: Summit Stage eliminated the outside ski racks some years ago. Ski equipment continues to change, which makes it difficult to provide an exterior rack system that serves all users. Additionally, buses are wider than they used to be, and they travel narrow roads in the High Country.

3. Why can't I get off the bus anywhere along the route?: Bus stops are planned with time and safety in mind. They are approved by the state or local governments.

4. Is the new Smart Bus system coming soon?: Yes!!!! The Smart Bus system is scheduled to be live late 2015. Very exciting!

5. What happens when a bus breaks down?: The driver alerts Dispatch, which sends out a new bus from the garage, located in Frisco near the County Commons. Depending on the broken-down bus' location, it can take half an hour or more.

6. I lost something on the bus.: Please call us to arrange for pickup of any lost items during our business hours: 8 a.m. to 6 p.m. Unfortunately, we are not able to radio the bus you were on to ask about your item. Our radios are monitored by state agencies, and we work to keep radio traffic to a minimum. Some of the buses return to the Summit Stage garage at 7 p.m., while others do not arrive until about 2 a.m.

7. Why can't I bring my alcoholic drink aboard the bus?: Just as in an automobile, a passenger may not have an open beverage unless the driver is in a separate compartment - which they are not! If you have an alcoholic beverage the driver can be cited.

8. Can I bring my pet on the bus?: Only if they are in a pet carrier.

9. How often are buses washed?: Buses are washed daily. But they travel on the interstate and state highways for up to 21 hours per day. In snowy or rainy weather, they can get dirty while in service.